Can I edit my contact’s details? - Trackdrop

My audience

Can I edit my contact’s details?

It’s not currently possible to edit a contact's name or email address directly in Trackdrop. 

If a contact's name or email address needs to be updated, the recommended approach is:

  1. Delete the existing contact record. See Deleting contacts from my audience for instructions.

  2. Add the contact again with the correct details.

NB: Deleting and re-adding a contact will clear their play and download history for your promos.

While you can’t amend or update a contact’s name or email address, you can change the groups they’re in by editing their tags. Read more here.